When You’re Accountable for Decisions You Didn’t Get to Make

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AJM editorial / Inside the Room
Inside the Room

When You’re Accountable for Decisions You Didn’t Get to Make

It’s difficult to carry responsibility for work when the decisions shaping it happen without you. I’m interested in how a creative can make those limits visible and get the involvement or support they need before another commitment becomes theirs to deliver.

You can be the person everyone trusts to deliver and still have very little say in what you’re being asked to deliver. A date is agreed before you’ve seen the scope, someone adds another direction, and the people available to help are already committed elsewhere. By the time you’re brought in, the conversation has moved on to whether you can make it happen.

If you’re used to finding a way, you may start working out the answer before anyone has acknowledged the problem. You rearrange your week, ask a colleague for a favor, and absorb the extra round. Those choices can keep a project moving while making it harder for anyone else to see what the original commitment actually required.

What concerns me is how easily the person carrying those consequences becomes the person expected to explain them. You’re answering for a late delivery even though you couldn’t change the date, reduce the scope, or bring in support. It makes sense to feel frustrated when your judgment is needed to rescue a decision but wasn’t invited into making it.

A useful place to begin is one specific commitment. Explain what changed, what it affects, and which decision you need from someone with the authority to make it. You might be able to deliver one direction by Friday, while delivering three requires another person or a later date. Ask your manager to confirm which commitment they’re making, and put the agreement in writing so everyone is working from the same understanding.

Workplace politics matter here. Your manager may need to raise the issue with a client or another leader, and a private conversation may give them more room to do it. You can also ask to be included before timing or scope is confirmed next time, explaining which questions you can answer early. You shouldn’t have to win an argument in front of everyone to get a workable decision.

If the same pattern continues after you’ve made the consequences clear, pay attention to the response. A manager who changes how commitments are made is offering something different from one who keeps praising your flexibility. Their willingness to change the arrangement gives you useful information about how much support you can expect in the role.

A companion to the article

Three Questions About the Responsibility You’re Carrying

Choose one recent commitment you were expected to deliver. Use these questions to prepare a conversation with someone who can change the conditions around it.

01

Which decision shaped what you were asked to deliver? Identify who agreed to the timing, scope, or staffing, when you became involved, and what changed afterward. Keep the discussion tied to a specific example.

02

What do you need someone to decide now? Explain the options and their consequences. Ask the person with authority to confirm the priority, available support, or timing before you commit to delivering it.

03

Where do you need to be involved earlier? Name the conversation or decision you need access to next time. Ask your manager to agree when your input will be included and who will bring you in.

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When Your Work Is in the Room but You Aren’t

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